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<p>We offer <strong>FREE shipping</strong> on all overs over $400. </p>
<p><span>For all orders your shipping charges only cover freight, NOT any import duties/taxes which may be charged by customs or carrier brokerage fees associated with importing goods into the destination country.</span>  </p>
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<h5><span>Refunds </span></h5>
<p><span>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.</span></p>
<p><span>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. </span></p>
<p><span>If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. </span></p>
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<h5><span>Late or missing refunds (if applicable)</span></h5>
<p><span>If you haven’t received a refund yet, first check your bank account again.</span></p>
<p><span>Then contact your credit card company, it may take some time before your refund is officially posted.</span></p>
<p><span>Next contact your bank. There is often some processing time before a refund is posted.</span></p>
<p>If you’ve done all of this and you still have not received your refund yet, please contact us at <a href="mailto:info@worldtriathlonstore.com" target="_blank" rel="noopener noreferrer">info@worldtriathlonstore.com</a>.</p>
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<h5><span>Sale items (if applicable)</span></h5>
<p><span>Only regular priced items may be refunded, unfortunately sale items cannot be refunded.</span></p>
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<h5><span>Exchanges (if applicable)</span></h5>
<p><span>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@worldtriathlonstore.com and send your item to: #221, 998 Harbourside Dr. North Vancouver British Columbia Canada V7P 3T2.</span></p>
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<h5>Gifts</h5>
<p>If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.</p>
<p><span>If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.</span></p>
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<h5><span>Shipping</span></h5>
<p><span>You will be responsible for paying for your own shipping costs for returning your item. </span></p>
<p><span>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.</span></p>
<p><span>If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.</span></p>
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<h5>Pricing</h5>
<p>All final charges are in $USD. The currency selector is for illustrative purposes only and all billing will occur in $USD as indicated on the checkout page. </p>